Status per order
Every order moves through created, sent, ready, at the location and ready for pickup — so anyone at the counter can answer where a job is.
OPTICAL LAB MANAGEMENT SOFTWARE New order From Jul 24 · To Aug 9Status: All
Optical lab management software
The job leaves your practice and, for the next two weeks, lives in someone's memory. Clarya tracks every lab order by status and due date, with the prescription already carried over from the exam.
Operations
Lab orders
Track orders placed by this practice, outside labs and the status of every job.
| Order | Patient | Sale | Created | Due | Status | Action |
|---|---|---|---|---|---|---|
| OL-000913 | Sarah Mitchell | V-001342 | Aug 1 | Aug 8 | Sent | Mark ready |
| OL-000914 | David Chen | V-001341 | Aug 2 | Aug 9 | Created | Send |
| OL-000911 | Robert Ellis | V-001338 | Jul 28 | Aug 7 | Ready | Receive |
| OL-000908 | James Wilson | V-001330 | Jul 24 | Aug 5 | Ready for pickup | Hand over |
4 orders in this period1 past its due date
Tracking
No job disappears between the exam and the handover
Due dates and late alerts
Each order carries its due date and the system flags the ones that have passed it, instead of waiting for the patient to call.
Measurements and the prescription
Frame measurements and the prescription come from the exam, so the lab receives what the optometrist actually measured.
Details
The order is not a copy of the sale
When a job goes wrong, the cause is usually the handoff: someone rewrote the prescription onto the lab order. Here the order inherits it, so there is no second transcription to get wrong.
And because the order stays attached to the patient and the sale, the balance and the delivery date live in the same place.
FAQ
Questions practices ask
Do I have to re-enter the prescription for the sale and the lab order?
No — this is the core of how Clarya works. The prescription is captured once during the exam and carries through to the sale and the lab order automatically. That single step is what removes most re-typing errors.
Does it work if I have more than one location?
Yes. Multi-location is built in, not an add-on. Each location has its own schedule, inventory and cash handling, while the owner can see the whole operation from one account.
Do I need to install anything?
No. Clarya runs in the cloud, so you open it in a browser from any computer at the front desk, the exam room or the lab. Updates and backups are included — there is no server to maintain in your office.
Can I control what each person sees?
Yes. Permissions are role-based, so an optometrist, a front-desk associate and an owner each see what their job requires. You can also grant or revoke specific permissions per person.
See a job tracked end to end
We'll follow one order from the exam to the handover, with the statuses your team would actually use.